Group Sales

Groups are generally made up of 10-20 people (minimum differs by event).

A group can be anyone – employees, business associates, nonprofit organizations, schools, daycare centers, youth groups, Girl Scout troops, churches, military groups, senior citizen organizations, clubs, or just a large gathering of family or friends.

• Altria Theater provides group sales discounted ticketed prices, avoiding additional ticketing service charges and fees (excluding a one-time $6 processing fee)
• Preferred seating, allowing your group to sit together
• Altria Theater Group Sales Office will handle your order and ticket delivery directly. So, there’s no waiting in line at the venue, on the phone, or online. Be sure to ask about our food & beverage and hospitality options for your group, too!

If you are responsible for ordering discounted tickets for your group, simply follow these simple steps:

1. Select your event from the listing below.
2. Decide what pricing level and section of the theater you’d like your group to sit in. You will be given the best available seating at the time of order/reservation.
3. Call a group sales representative at (804) 592-3401 to order your tickets.
4. Pay deposits or in-full with credit card over the phone. To pay by check or money order, send payment to ASM Richmond (payable to Altria Theater)
   Group Sales Office
   PO Box 1667
   Richmond, VA 23218

Note: Please remember our event order deadlines as stated above. We only accept checks, money orders, VISA, MASTERCARD, DISCOVER and AMERICAN EXPRESS. Cash is not accepted.

• A group generally consists of a minimum of 10-20 people and varies for each event.
• A one-time $6.00 processing fee is required for each group order. This fee is per group, NOT per ticket.
• Seating can be reserved in advance once the number for your group has been determined. A 25% deposit is required within 30 days of reserving the order. The remaining balance is generally due 6 weeks from the performance date.
• Payment Methods: Payment for the entire amount of tickets purchased can be made in ONE of the following forms, ONE company, school or organizational check, money order, MASTERCARD, VISA, AMERICAN EXPRESS or DISCOVER. Make checks payable to: Altria Theater. Mail payment to: ASM Richmond, Group Sales Office, PO Box 1667, Richmond, VA 23218. Cash is not accepted. There will be a $25.00 processing fee on all returned checks.
• ADA seating is available. Please inform the Group Sales Office at the time of reservation if any members of your group will require special accommodations.
• Tickets purchased less than two weeks prior to the performance will not be mailed. Arrangements can be made to have the tickets picked up from Will Call at the Altria Theater Box Office.
• There are no complimentary tickets for bus drivers or group leaders. All persons entering the Altria Theater must have a ticket, no exceptions.
• Because we want to make sure our patrons get the absolute best prices, we do reserve the right to refuse sale to anyone we think is a third-party vendor, scalper or ticket broker. 
• In an effort to prevent sales to unlicensed vendors, Altria Theater reserves the right to require group tickets purchased to be picked up in person at the Altria Theater Box Office on the day of the show.